Automation for SME's that work as hard as you do
A digital workforce refers to the use of software-based tools, bots, or system to perform tasks that would traditionally be done by humans. It's a key concept in automation and digital transformation.
What It Is:
A digital workforce includes technologies like:
Robotic Process Automation (RPA) (e.g., UiPath, Power Automate)
AI and Machine Learning
Agentic AI Agents, Chatbots and Virtual Assistants
Workflow Automation Tools
Data analytics bots
These tools can handle repetitive, rules-based, and time-consuming tasks.
What It May Look Like:
Imagine a team that includes:
A bot that extracts data from invoices and enters it into a finance system.
An AI assistant that answers common HR questions from employees.
A Power Automate flow that triggers emails when a new client is onboarded.
A dashboard bot that compiles and visualizes sales data every morning.
These "workers" operate 24/7, don’t make manual errors, and free up staff to focus on creative, strategic, or decision-based tasks.
Digital workers operate 24/7 without breaks.
Tasks are completed faster than by humans — what takes hours manually may take seconds or minutes
Bots don’t make typos or forget steps.
Processes are followed exactly the same way every time, reducing errors.
Automating repetitive tasks reduces the need for additional staff or overtime.
Saves costs related to errors, rework, and delays.
You can scale up digital workers easily to handle busy periods (e.g. end-of-month processing).
Unlike hiring and training people, deploying an extra bot is fast.
Employees can focus on problem-solving, decision-making, and customer interaction.
Boosts job satisfaction by removing dull, repetitive work.
Digital processes leave an automatic audit trail.
Ensures regulatory requirements are followed precisely.
We identify automation opportunities through workshops or audits.
Build automation roadmaps for your business
Build custom bots for customer service, HR helpdesks, or internal IT support.
Build and deploy attended/unattended bots (e.g. UiPath, Power Automate).
Use best practices for scalable, maintainable solutions
We Offer SLA-based support, bot monitoring, and troubleshooting.
Manage bot lifecycle and performance improvements.
Extract and classify data from PDFs, invoices, forms using OCR + AI
Automate approval flows, form processing, and task routing.
Integration with business systems like SharePoint, SAP, Salesforce.
We have free advice slots available to discuss your automation ideas, thoughts or projects. Let us help you to improve your business.